A global e-commerce platform integrated
チャットgpt to manage their customer support system. Before ChatGPT, customer queries took an average of 2-3 hours to be addressed, and during peak times, this extended to 24 hours. With the AI's integration, customer wait times reduced significantly, and the company saw a 40% increase in positive customer feedback.
The manual processes traditionally associated with auditing—such as checking financial records, ensuring regulatory compliance, and verifying transaction data—can be time-consuming and error-prone. This is where ChatGPT, and other AI-driven technologies from OpenAI, become invaluable. By employing generative AI, businesses can streamline auditing workflows, automate repetitive tasks, and ensure precise data handling.